On paper, working for Google, Facebook and YouTube is the dream of millions of people around the world. Yet, there is one job within those companies that seem to be scaring people away… literally. “Some go out to eat and do not come back,” according to a report contracted by The Wall Street Journal.
According to the WSJ, social media moderators have”the worst job in the world of technology”. Moderators are responsible for checking videos posted by users to get rid of malicious images on the sites.
For eight hours a day, these moderators go through all the videos flagged by the platform’s users. Such videos include but not limited to terrorist propaganda, animal torture, pornography, child abuse, etc. In total, they review nearly 8,000 videos a day.
This was the case of Sarah Katz, 27 years old. At the end of the roll emotionally, she threw in the towel in October 2016. She was earning a decent the decent wage of 24 dollars per hour while a moderator gets on average between 13 and 28 dollars in Silicon Valley.
The stress generated by this job is so overwhelming that some moderators quit on the first day. “Some go out to eat and do not come back,” says the WSJ.
Lauren Weber, a former moderator at Google, has seen so much that she has become insensitive to pornography. “The worst thing is to know that these things happen to real people,” adds a former moderator.
Artificial intelligence could one day replace humans as moderators but according to Eric Gilbert, a computer scientist at the University of Michigan, AI is not yet ready to take on the role.